REFUND POLICY.
Our position...
We are a small local Christian charity, and it takes a great deal of planning to get all our courses in place. They are usually in high demand and rarely missed. However, if you find that you are unable to attend the workshop or indeed an event we are holding, do please bare this in mind. If you have booked in advance and can give us 10 working days (Mon-Fri) days notice by emailing createbolton@gmail.com or coming into Cafe Create, we will do our best to provide you with a full refund. If you cancel or don't attend in less than 10 days, sadly we will be unable to provide a refund, we will however do our best to prioritise you booking onto another similar workshop or event.
Refunds
Full refunds for workshops and classes are made up to 10 working days before the day of the workshop or event, upon receipt of an email request. A 50% refund will be given if request is made less than 5 business days before the first day of the workshop or event. You can also find someone else to take the workshop/class in your place and have them pay you. Please note that no refunds can be made when you cancel less than 24 hrs before the time of the workshop or event.
Cancellations
As a small local charity, we don’t have the resources of an institution. When you cancel last minute we are unable to find another person to take your spot. Please try to book on another workshop of a similar nature after consulting your calendar and double-checking your commitments. Please read our Refund Policy above, for more details.